Recently, we made an important change to our Fall U-Pass pick up schedule due to a transition in staffing with Metro, our transportation partner. This change affects undergraduate and graduate students who registered for a Fall U-Pass.
Metro U-Pass Pick Up
- Pick Up: Starting Monday, September 8 through September 30
- Location: University Services Center during business hours (8 a.m. – 4 p.m.)
- Note: Please expect longer wait times during the first few days
Support for Students Affected by the Delay
We understand this delay may create challenges for students who depend on Metro U-Pass for their campus commute. To help address immediate needs:
- Temporary passes: Available on a first come first serve basis at the University Services Center during business hours for students with commuting challenges. Temporary pass only valid with a WashU ID.
- Current permit holders: We encourage you to use your parking permit in your approved campus zone until Fall U-Passes become available
Please note: We will not provide refunds or compensation for commuting costs incurred between now and when U-Passes become available. Students with urgent transportation needs should inquire about a temporary pass at the University Services Center.
WashU Medicine Student Pick Up Information
 Students who indicated they would like to pick up their Fall U-Pass from the WashU Medicine Campus can do so on Tuesday, September 9 starting at 2 p.m. at the Facilities Integrated Service Center (FISC) located at the Mid Campus Center lobby (4590 Nash Way).